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Popular Support Articles

2022 Maintenance Schedule

Second Sunday of each month, 10 p.m. to midnight. These are the dates affected in 2022.

Skyway Mail Server Settings

Skyway email services include different levels of security as a means to combat spam.

Network Speed Test

From time to time you may want to test the speed of your Internet connection. Use our online Speed and VoIP test.

Skyway Mail Server Settings

Skyway email services include different levels of security as a means to combat spam.

Spam: The Structure of an Email

As you learned in How Internet E-mail Systems Send E-mail, Internet E-mail servers don’t really care what is in an E-mail message. However, the software people use to create and read messages certainly does.

Is Your Mail Server Blacklisted?

Many mail servers block email from IP addresses used by mail servers accused of sending spam. If your mail server’s IP address is “blacklisted”, mail sent by your server will bounce back or simply disappear. Failover_PDF_explained

Contact Skyway West

Billing & Administration

1 877 771 1077 (Ext. 3)

In Vancouver: 604 482 1228

accounts@skywaywest.com
Remit Installer Invoices to:
Skyway West, 3644 Beach Ave, Roberts Creek, BC, V0N 2W2
Remit Customer Cheque Payments to:
Skyway West, 3644 Beach Ave, Roberts Creek, BC, V0N 2W2
Payment Options are:
  • At your on-line banking site. Payee is Skyway West. Use your 4 digit account number found at the top of your invoice.
  • One-time or Auto credit card payments MC, Visa or Amex
  • Cheque
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Customer Support

1 877 771 1077 (Ext. 1)

In Vancouver: 604 482 1212

support@skywaywest.com

Customer Sales and Services

1 877 771 1077 (Ext. 2)

In Vancouver: 604 482 1225

sales@skywaywest.com

Installs and Moves

1 877 771 1077 (Ext. 108)

In Vancouver: 604 482 1223

provisioning@skywaywest.com