Skyway West Anti Virus Protection

Contents

About Anti Virus Protection
Anti Virus Protection FAQ

About anti Virus Protection

Skyway West offers email anti virus protection using software from Trend Micro to detect and eliminate viruses before they enter your network. Trend Micro is an industry leader in virus protection, research and solutions to ensure email viruses are identified as early as possible and solutions posted as quickly as possible.

Incoming Email
Our anti-virus software scans ALL inbound email addressed to email @yourdomain.com and if it finds an attached virus, attempts to clean the email before forwarding it to the recipient. If our anti-virus software cannot clean the virus, it deletes the attached virus and forwards the remaining email on to the recipient.

Outbound SMTP Relay [underway]
The software scans ALL email originating from customers using Skyway West's outbound SMTP relay service. After cleaning or deleting the virus, the anti-virus scanner advises the sender and recipient that a virus was detected. The anti-virus scanner prevents your company or your employees spreading an infection to colleagues, suppliers, friends and family.

Key Benefits compared to other solutions

Ease of Implementation

FREE SpamAssassin
Our anti virus protection service includes the option to use our email spam blocker SpamAssassin for FREE instead of our normal charge of $20/month/domain. (SpamAssassin is also free for customers using our Virtual Web Services.) SpamAssassin scans ALL your email and when it finds potential SPAM, prepends "*****SPAM*****" to the subject line allowing your mail client to filter *****SPAM***** to a specific mailbox. The main advantages of SpamAssassin are that it captures a higher percentage of spam than other measures and does not reject potential spam. More detailed information describing how SpamAssassin works can be found here.

Contact support@skywaywest.com if you wish to purchase anti virus protection or just SpamAssassin ($20/month/domain).

Virus Protection rates with or without SpamAssassin:
1 - 10 email accts inclusive $5.00/month per acct
1 - 25 email accts inclusive $4.50/month per acct
1 - 50 email accts inclusive $4.00/month per acct
1 - 50+ email accts inclusive $3.50/month per acct

Virus Protection FAQ

  1. Do I receive notice of new viruses?
    No, there are so many this isn't practical.

  2. Will scanning my email delay it?
    Not noticeably, the virus scanner delays E-mail by under two seconds.

  3. What if some E-mail accounts using our domain (e.g., @yourdomain.com) need virus protection and others do not?
    Anti virus protection is available on a domain wide or individual email account basis.

  4. Can my @skywaywest.net or @sohoskyway.net email addresses have anti virus protection?
    Yes.

  5. Does the virus scanner change the email in any other way?
    No, it does not change the text of the message.

[ Back to Skyway Knowledge Centre ]