ADSL 2+ Business Class Internet Access
Frequently Asked Questions
- What is ADSL 2+?
- How fast is ADSL 2+?
- Where is ADSL 2+ available?
- Do I need a new phone line?
- How do I obtain ADSL 2+?
- What equipment do I need?
- Failover and bonding Internet Access Services
For more information about our Network and your Internet access see, Network Access and Equipment.
There is more than one kind of Digital Subscriber Line (DSL) in the telephone world today. Telephone companies analyse geography, markets and support and choose a technology they believe will best fit the marketplace.
ADSL 2+ is the latest generation of Asymmetric Digital Subscriber Line (ADSL) deployed in BC and Alberta. Asymmetric because upload and download speeds are not equal; Digital because the technology transforms a regular phone line to a digital connection. The ADSL 2+ signal is "split off" using a splitter placed between the wall jack and your telephone equipment.
ADSL 2+ is always up so you do not wait to connect as you do with dial-up Internet access. Like other digital phone lines an ADSL 2+ line can be used simultaneously by multiple users. ADSL 2+ does not interrupt alarm systems, point of sale terminals, fax or phone calls and these services do not affect the quality of ADSL 2+.
ADSL speeds are measured in Mega Bits Per Second (Mbps). One Mbps is one thousand Kilo Bits Per Second (Kbps). ADSL 2+ services are sold according to potential download speeds of 6.0 Mbps and 3.0 Mbps. Upload speeds are set to 1 Mbps although line conditions can reduce this.
6.0 Mbps ADSL downloads 4 times faster than a T1.
3.0 Mbps ADSL downloads 2 times faster than a T1.
Achievable speeds depend on the attenuation of your phone line, measured in dB loss. The dB loss increases the further your location is from a Telus or Bell Canada Central Office.
under 40dB, qualifies for 6.0 Mbps
under 60dB, qualifies for 3.0 Mbps
over 60dB, does NOT qualify for ADSL 2+
Please visit our Network: Speed Test for more information about meauring speed and to test the speed of your existing service. If your existing ADSL service achieves less than 3.0 Mbps or 1 Mbps up, contact us and we will upgrade you to 3.0 or 6.0 Mbps down and 1 Mbps up.
ADSL2+ is available thoughtout British Columbia (BC) and Alberta (AB). For example:
British Columbia (BC)
Abbotsford, Aldergrove, Annacis Island, Campbell River, Chilliwack, Clearbrook, Cloverdale, Duncan, Esquimalt,Fort Langley, Kamloops, Kelowna, Ladner, Langley, Maple Ridge, Merritt, Mission, Nanaimo, New Westminster, Newton, North Vancouver, Penticton, Pitt Meadows, Port Kells, Port Moody, Prince George, Richmond, Squamish, Vancouver, Vernon, Victoria, West Vancouver, White Rock
Airdrie, Calgary, Canmore, Chestermere, Edmonton, Grande Prairie, Lethbridge, Lloydminster, Medicine Hat, Nisku, Peace River, Red Deer, St. Albert
ADSL2+ can be added to phone lines supplied by Telus, Allstream (AT&T Canada), Sprint, Shaw, Bell Canada, etc. The phone line used for ADSL2+ can be shared with an alarm system, point of sale terminal, modem, fax or voice calls because a splitter splits off a separate frequency for the ADSL2+ signal. You cannot use a line connecting to "Interconnect equipment" such as a telephone system, a PBX or a Key system.
ADSL2+ can also be added to "dry dsl". Dry dsl is a copper line that cannot be used for regular telephone services. It is typically $5 or $10 a month.
Call Skyway (604.482.1225 or 1.877.771.1077) or email email@example.com. We will first help you determine if ADSL2+ is available in your area and if unavailable, we will tell you when it is scheduled for your area. Skyway will make all the neccessary arrangements for your ADSL2+ access including equipment, configuration and installation.
Skyway services include all the equipment you require including an ADSL2+ router and if necessary, a splitter/filter.