Upon request, Skyway West provides secure access to a web site that has the ability to add, delete and modify your company’s email addresses, aliases and passwords. (The site can also be set up to manage your DNS entries.) This site is for the person designated by your company as responsible for managing all email accounts and is not intended for individual users. We plan to extend this service to individual users.

Please contact support@skywaywest.com or call 604 482 1212 if you wish to use our web based email management service.

Order a New Email Account

To order a new email account please copy and paste the following template into an email and send to:

support@skywaywest.com

OR

If email is not available to you at the time of this request please phone Support at 604 482 1212.

Note: Subject line of your email should read, “yourdomain.com new email request”.

User:
Password:
Email Address(es)*:
Full Name*: (First name, Last Name)
Company Name:
* Required Fields

Our mail server will generate a secure password which Support will send back to you.
If you choose your own password it must be at least 6 characters.
Combine letters and numbers and for a secure password DO NOT choose a 6 letter word.
Skyway West reserves the right to reject or improve a password.

[ Back to Skyway Knowledge Centre ]

Order an Email Alias or Email Forwarding
To add an alias or a forwarding address to your email account please email:

support@skywaywest.com

Include your User Name and the email address you would like as an alias
or the forwarding address you would like used.

OR

If email is not available to you at the time of this request please phone Support at 604 482 1212.

Note: Subject line of your email should read, “yourdomain.com email request alias/forward”.

[ Back to Skyway Knowledge Centre ]

Change Your Email Account Password

To change your email password please email:

support@skywaywest.com

OR

If email is not available to you at the time of this request please phone Support at 604 482 1212.

Note: Subject line of your email should read, “yourdomain.com email password change”

Please include in your request:
User Login Name
Current password
New password you wish to use

Your new password must be at least 6 characters.
Combine letters and numbers and for a secure password DO NOT choose a 6 letter word.
Skyway West reserves the right to reject or improve a password.

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